Privacy Policy
1. Introduction
Sanderson Plumbing & Heating respects your privacy and is committed to protecting your personal data. This privacy policy sets out how we collect, use, store and protect your information when you use our website or contact us.
2. Data We Collect
We may collect the following types of information:
- Personal details you provide through contact forms such as name, email address, phone number and message content.
- Technical information collected automatically such as your IP address, browser type, operating system, pages viewed, and time spent on the site.
- Any additional information you choose to provide when communicating with us.
3. How We Use Your Data
We process your data for the following purposes:
- Responding to your enquiries.
- Providing the services you have requested.
- Managing our relationship with you.
- Analysing website traffic and performance using basic analytics.
- Maintaining the security and functionality of our website.
4. Data Sharing
We do not sell or rent your personal data. We may share your data only when necessary with:
- Our analytics provider for monitoring site performance.
- Service providers or subcontractors where required to fulfil a service you have requested.
- Authorities if required by law.
5. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate data.
- Request deletion of your personal data where appropriate.
- Object to the processing of your data.
To exercise your rights contact us at hi@sandersonheatingltd.co.uk.
7. Security
We take reasonable steps to protect your personal data from loss, misuse or unauthorised access. However, no internet transmission can be guaranteed as completely secure.
8. Changes to This Policy
We may update this privacy policy at any time. The updated policy will be posted on this page with the revised date.
9. Contact
For questions about this privacy policy or your personal data please contact Sanderson Plumbing & Heating at hi@sandersonheatingltd.co.uk.
